Shipping Policy
Due to the impact of increased volumes, we have experienced delays in processing and shipping. As a result, your orders may take longer than usual to arrive and we are working hard to get them to you as quickly as possible.
The email you received with your tracking information is the best resource for updates and the timing of your order delivery.
In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.
How can enjoy free shipping policy?
Shipping to worldwide. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 1 to 3 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
Shipping time depends on the method you choose:
• Standard Shipping: $5.99 shipping (payment required for orders under $29.99)—shipping time: 1-3 business days
• Free Shipping: Free Shipping (orders over $30) - Shipping Time: 1-3 business days
• VIP Customer Shipping: $9.99 shipping fee (fast shipping allows you to receive your favorite products faster) - Shipping time: 1-2 working days
Final shipping charges vary by country or region. We work with USPS/FedEX/DHL/UPS
Customs, Duties and Taxes
QUADCORA® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*Refunds: We do not offer refunds on products that are on discount only if they are damaged.
We are liable for the post delivery until it arrives the destination country. Every order has its tracking number and the customer can contact the local shipping company with the tracking number as a reference.
*Products on Discount are not eligible for refunds.
Deliver Goods:
Please stay tuned for updates and let us know how you feel after receiving your package.
Due to ongoing issues related to high demand, all shipments to Canada and the United States are delayed. As of now, all overseas shipments are delayed, which is very regrettable. All packages have been delivered, but it will take longer. If you have further questions about shipping delays, please contact customer service and we will arrange a refund or other alternative.